Skip Ribbon Commands
Skip to main content
SharePoint
Q:Use SHIFT+ENTER to open the menu (new window).
  
A:
OrderUse SHIFT+ENTER to open the menu (new window).
  
  

​The Central Supplier Database (CSD) is a single database that will serve as the source of all supplier information for organs of state.  The supplier information will be verified with institutions such as the South African Revenue Service, Companies and Intellectual Property Commission, Department of Home Affairs etc.

1
  

​From 1 September 2015 prospective suppliers will be able to self-register on the CSD website www.csd.gov.za.  Suppliers can capture and update their information on the CSD at any time, in preparation for the utilisation of supplier data through procurement and financial systems used by all organs of state from 1 April 2016.  The period from 1 September 2015 to 31 March 2016, will be referred to as the Interim Period.

Once information has been verified with external data sources, a unique supplier number and security code will be allocated and communicated to the supplier. Suppliers will be required to keep their data updated regularly and should confirm at least once a year that their data is still current and updated.  Automatic re-verification of relevant supplier data against SARS, CIPC etc. will be done regularly (daily, weekly, monthly, etc.) as required. 

Suppliers will be required to select their industry classification as well as the commodities they supply per locations.  Automated distribution of supplier information to organs of state will be done based on supplier type, supplier location, B-BBEE and commodities. 

7
  

​On 1 September 2015 the following online verifications will be enabled:

  • South African Revenue Service (SARS) will enable tax clearance verification of suppliers; 
  • Companies and Intellectual Property Commission (CIPC) for automated verification of business registration and business ownership;
  • Check digit verification will enable bank account verification; and
  • Verification of supplier information with the register for tender defaulters and database of restricted suppliers.

On 1 April 2016, four (4) additional online verifications will be enabled: 

  • Bank account holder information;
  • ID numbers of individuals;
  • Government employee; and
  • B-BBEE information (if available).
9
  

​Yes.  The CSD will enable automated verification of government employees.

12
  

​All suppliers will be required to complete required information on the CSD website and must ensure it is complete, accurate and comprehensive.    The following would be amongst the required information:

  • Supplier identification information e.g. supplier type, identification number, supplier name, trading name and country of origin;
  • Supplier contact information e.g. preferred contact name, preferred communication method, email address, cell phone number, telephone number etc.;
  • Supplier address information e.g. country, province, municipality, city, suburb, ward and postal code;
  • Bank account information;
  • Supplier tax information e.g. valid tax number;
  • Ownership information e.g. name and identification number of directors, members etc.;
  • Association to any other suppliers e.g. branch, consortium member etc.; and
  • Commodities the supplier can supply per location.

Note that a valid email address, identity number, cell phone number and bank account details are mandatory in order to register on the CSD.

Apart from the above, it is foreseen that B-BBEE information will be included in the CSD. 

2
  

​No.  The South African Revenue Service (SARS) will enable automated tax clearance verification of suppliers.

10
  

​​No.  The Companies and Intellectual Property Commission (CIPC) will enable automated verification of business registration and business ownership information.

11
  

​The following supplier suppliers should register on the CSD:

  • Individuals;
  • Sole Proprietors;
  • Foreign Companies;
  • Trusts;
  • Public Companies (LTD);
  • Private companies (PTY LTDs);
  • Non Profit Companies;
  • Personal Liability Companies (INC);
  • Closed Corporations;
  • Co-operatives;
  • State Owned Companies (SOC LTD);
  • Non Profit External Companies;
  • State Owned Entities (e.g. PFMA schedule entities);
  • Government Entities (e.g. National departments, Provincial Administration, Metropolitan municipalities, District municipalities, Local municipalities);
  • Partnerships;
  • Statutory Bodies;
  • Joint Ventures;
  • Consortiums;
  • Section Companies;
  • Voluntary Associations; and
  • Retirement Funds.

 

4
  

​Suppliers who are unable to make use of the web based self-registration function will be able to liaise with any organ of state for assistance with self-registration.  It is foreseen that the Thusong, Seda and Post Offices in the provinces will also be used to assist with supplier self-registration.

6
  

​Existing supplier databases will stay in force until supplier data have been migrated to the CSD. 

Supplier databases currently maintained by organs of state will be migrated to the CSD from 1 September 2015. Communication will be provided to a supplier requesting validation of information once migration is complete.

5
  

​Apart from registering and capturing supplier information on the CSD, suppliers currently on any database of organs of state need to maintain their records through the existing supplier systems for the period 1 September 2015 to 31 March 2016. 

During the interim period, suppliers that register on the CSD must provide their CSD supplier number and unique security code as well as any other relevant documentation (not yet electronically verified by the CSD) to the organs of state that they want to do business with. 

Organs of state will use the CSD supplier number and unique security code to view/print the verified supplier information from the CSD in order to maintain their current supplier databases.

8
  
  • Suppliers will only be required to register once when they do business with the state; 
  • A supplier will be able to ensure their data is up-to-date, complete and accurate;
  • Standardised and electronic verification of supplier information will be used, leading to reduced fraud with paper copies and manual processes:
    • Tax clearance status;
    • Business registration and business ownership;
    • Bank account and bank account holder (available 01 April 2016);
    • Citizen identity number (available 01 April 2016);
    • Government employee verification (available 01 April 2016);
    • Register for tender defaulters and database of restricted suppliers; and
    • BBBEE (in future).
  • Reduction in duplicate effort and costs reduction for both business and government;
  • Significant reduction of the administrative burden for business, especially small and medium-sized enterprises; and
  • Single source of supplier information to all organs of state.
  • Supplier will not be required to submit physical tax clearance and business registration certificate to organs of state.
3
  

​Contact National Treasury for further clarity on the process:

csd@treasury.gov.za

012 406 9222

13
  

CSD will only maintain supplier information. Rotation and procurement related activities will be done outside of the CSD.   Organs of state will continue to follow their existing internal processes when it comes to rotation, with the difference being that the supplier's information will be retrieved from the CSD.

14
  

There is currently no restriction on the number of users per supplier.

15
  

Yes.

16
  

Suppliers will be required to provide any other relevant documentation not yet electronically verified by the CSD to the department(s) or organs of state. 

18
  

From 1 September 2015 suppliers will no longer be required to provide an original valid tax clearance certificates to departments as SARS will enable automated tax clearance verification of suppliers.  Suppliers will however be required to provide any other relevant documentation (including B-BBEE certificates) not yet electronically verified by the CSD to the department(s) or organs of state. 

19
  

After registering on the CSD suppliers will continue to follow the current process by sending invoices to the departments or organs of state.

20
  

Suppliers can access the CSD through their own internet.   Recommended browsers include:

  • Chrome from version 40
  • Firefox from version 36
  • Internet Explorer from version 11
  • Opera from version 26
  • Safari from version 7

Note that Google's reCAPTCHA service is used to prevent irrelevant or unsolicited messages sent over the Internet.  Therefore the browser must be able to connect to the following url: https://www.google.com/recaptcha

Alternatively suppliers who are unable to make use of the web based self-registration function will be able to liaise with any organ of state for assistance with self-registration. 

21
  

As part of security the CSD implemented specific features that address identity proofing.

  • When registering on the CSD, not only is the email address confirmed but also a One Time Pin (OTP) sent as an SMS to the cellphone number provided when registering. This is called an 'Out of Band' method of adding an additional layer of identity proofing.
  • When a new bank account is added or any existing bank accounts edited, an OTP will be sent to the supplier's preferred contact as well as a notification e-mail informing the preferred contact that changes were made to the supplier's banking information. Email notifications are also sent when changes are submitted. Both of these are implemented to endeavour to protect the supplier against malicious practices.
  • The use of a CAPTHA functionality limit robots and crawlers to access certain areas of the CSD application.
  • The CSD furthermore implemented role based access control per user per supplier and thus only the supplier's user(s) have access to the supplier information. The CSD does not have an administrative module and thus no single user can be a CSD administrator and access supplier information using the application.
  • All passwords are encrypted on the CSD database. Any additional users the main user creates only have secondary privileges which means those additional users are not able to create other users which ensures that control remains with the main user.
  • The communication channel between the CSD servers and the client's browser implements SSL security which means the communication is encrypted and various other additional technical aspects have been implemented to limit other security breaches such as hacking.
  • The Supplier Summary Registration report can only be accessed by other users if you decide to share both your supplier number and security code with them.
22
  

Before a bank account is submitted any of the saved bank information can be edited.

 

However please note for submitted bank information, only the following details can be edited:

·         Account holder

·         Account type

·         Bank or;

·         Branch number.

 

To allow for the continuous auditability and traceability of payments, the Account number cannot be edited.  Should the account number need to be edited, a new bank account must be added (please ensure you resubmit after the new bank account has been added).  After resubmitting, the new bank account may be made the preferred bank account and the 'Account in use' indicator can be unselected for the old bank account.  

Please ensure you resubmit again for all the changes to reflect.

1
  

Incorrect Bank Account Number or No Match Found

This implies that the bank account number did not match the number associated with the account or was not found at the bank. In order to resolve the issue and resend your updated bank account details for verification, please follow the process below.

 

Step 1: Confirm Bank Account Details with the Bank

Obtain a bank letter from your respective bank that contains your bank account number. 

Please ensure that the content of the bank letter is obtained from the respective screen at the bank – we are aware of the following applicable screens for some banks used by CSD suppliers, as below.  

BankScreen Name
ABSA CIF Screen
First National BankHogans System on the CIS4
Standard BankBank Look-up Screen
NedbankBanking Platform under the Client Details Tab

For banks not listed above, ask the bank to confirm the bank account number as it is listed on their client information system (specifically the information provided to account verification services).

 

Step 2: Log into the CSD and Update the Bank Account Number

To complete this step you would need to do the following:

    1. Log into your CSD account and compare the bank account number captured on the CSD with the information you received from the bank. If the account number needs to be changed, add a new bank account on the Bank tab and click the "Save" button.
    2. Once saved successfully, go to the Overview tab and click the "Submit" button at the bottom of the page. Wait for the "Submitted Successfully" message.

Verification can take up to four (4) working days
 

Step 3: Deactivate the "Old/Incorrect" Bank Account

  1. Edit the old bank account, deselect "Account in use", and Save;
  2. Once saved successfully, go to the Overview tab and click the "Submit" button at the bottom of the page. Wait for the "Submitted Successfully" message.

If the details at the bank have been captured incorrectly, you will have to amend your details at your respective bank and, once the updates are confirmed, do the following to resend details on the CSD for re-verification:

  1. Log in to the CSD and go to the Bank tab;
  2. Click the edit icon next to the relevant bank account and then click the Re-submit Bank Details button. Provided nothing needs to change on the CSD, the details as they are on the CSD will be sent to be re-verified against the updated details at the bank.

Note: If you have made changes on the CSD you should always go to the Overview tab and Submit the changes.

If the information at the bank is identical to what you provided on the CSD system, and you cannot resolve the reason for the failure send an email to csd@treasury.gov.za.  Include your CSD supplier number and attach the letter from the bank.

Incorrect ID Number or Company Registration Number

This implies that the identifying number (e.g. ID number, company registration number, trust number, NPO number etc.) that was captured on the CSD's Identification tab does not match the identifying number linked to the bank account at the respective bank.

Below are four possible scenarios that cause the verification failure:

A.   The bank account that was captured on the CSD, does not belong to the supplier as per the supplier profile captured on the CSD's Identification tab – therefore incorrect bank account details were captured on the CSD; OR
 B.   The supplier identifying number was captured incorrectly on the CSD's Identification tab (i.e. NPO or Trust Number)

C.   The supplier did not register correctly on the CSD (i.e. suppler registered as an INDIVIDUAL with the individual's ID number instead of as a Company with the Company/ Business Registration Number OR a supplier registered as a TRUST instead of as an NPO etc.); OR
D.      The supplier's identification number is not linked to the bank account or was captured incorrectly at the respective bank (i.e. SOLE PROPRIETORS at FNB).
 

In order to resolve the issue and resend your updated bank account details for verification, please follow the process below.

For all Scenarios (A-D): Confirm Bank Account Details with the Bank

Confirm with your respective bank that your identifying number is linked to your bank account by double checking that it is captured on the respective or other applicable bank screen as mentioned below.

Then obtain a bank letter from your respective bank that contains your identifying number (i.e. identification number for individuals, company registration number or trust number etc.) linked to the account. 

Please ensure that the content of the bank letter is obtained from the respective screen at the bank – we are aware of the following applicable screens for some banks used by CSD suppliers, as below.  

BankScreen Name
ABSA CIF Screen
First National BankHogans System on the CIS4
Standard BankBank Look-up Screen
NedbankBanking Platform under the Client Details Tab

 

For banks not listed above, ask the bank to confirm the bank account number as it is listed on their client information system (specifically the information provided to account verification services).

Scenario A – Incorrect Bank Account Added to the CSD

If it is the case that the bank account originally entered on the CSD is not associated with the identifying number on the Identification tab, you would need to add a new bank account:

Log into the CSD and Create a New Bank Account

To complete this step you would need to do the following:

i.         Log into your CSD account and compare the bank account number captured with the information you received from the bank. If the account number needs to be changed, add a new bank account on the Bank tab and click the "Save" button.

Ensure that the new/correct account is made the preferred account, only the preferred account is sent for verification.

ii.       Once saved successfully, go to the Overview tab and click the "Submit" button at the bottom of the page. Wait for the "Submitted Successfully" message.

Verification can take up to four (4) working days
Deactivate the "Old/Incorrect" Bank Account

  1. Edit the old bank account, deselect "Account in use", and Save;

Once saved successfully, go to the Overview tab and click the "Submit" button at the bottom of the page. Wait for the "Submitted Successfully" message.

 

Scenario B – Identifying Number Incorrect on the CSD Identification Tab

If your identifying number was captured incorrectly on the CSD, you may change it on the Identification tab, click the "Save" button and then go to the Overview tab and submit the supplier record for reverification. (See Scenario D solution for incorrect details at the bank)

Normally in this case, the Tax Compliance Verification might also have failed.  If Tax Verification has however succeeded, it means that the Identifying number captured under the CSD Identification screen might actually be correct and the exact spelling of the identifying number (normally a NPO/ Trust number) needs to rather be corrected at the respective bank.  If changed on the CSD, it could again result in Tax Compliance failures.  It might prove quicker to update/ align the supplier identifying number at the bank in these cases, else  you will need to request SARS to update the identifying number (normally a NPO/ Trust number) on their systems which might be a more lengthy process.

 

Scenario C – Incorrect Supplier Type Selected on the Identification Tab

If you did not register under the correct supplier type (e.g. NPO incorrectly registered as a Trust) on the Identification tab, you would then be required to deactivate the supplier record and thereafter add a new one under the Supplier Details tab.

If it is merely an incorrect supplier sub-type, you may change it on the Identification tab, click Save, and then proceed to the Overview tab and submit.

 

Scenario D – Identifying Number Captured Incorrectly at the Bank

If the details at the bank have been captured incorrectly, you will have to amend your details at your respective bank and, once the updates are confirmed, do the following to resend details on the CSD for re-verification:

  1. Log in to the CSD and go to the Bank tab;
  2. Click the edit icon next to the relevant bank account and then click the Re-submit Bank Details button. Provided nothing needs to change on the CSD, the details as they are on the CSD will be sent to be re-verified against the updated details at the bank.

Note: If you have made changes on the CSD you should always go to the Overview tab and Submit the changes.

If the information at the bank is identical to what you provided on the CSD system, and you cannot resolve the reason for the failure send an email to csd@treasury.gov.za.  Include your CSD supplier number and attach the letter from the bank.

 

Bank Account Verification Failed: Incorrect Initials

This implies that the bank account holder initials (or in some cases the title) did not match the name provided by the bank. This normally relates to a supplier profile where the supplier registered as an INDIVIDUAL.

In order to resolve the issue and resend your updated bank account details for verification, please follow the three-step process below.

Step 1: Confirm Bank Account Details with the Bank

Obtain a bank letter from your respective bank that contains your bank account holder name. 

 

Please ensure that the content of the bank letter is obtained from the respective screen at the bank – we are aware of the following applicable screens for some banks used by CSD suppliers, as below.  

BankScreen Name
ABSA CIF Screen
First National BankHogans System on the CIS4
Standard BankBank Look-up Screen
NedbankBanking Platform under the Client Details Tab

 

For banks not listed above, ask the bank to confirm the bank account number as it is listed on their client information system (specifically the information provided to account verification services)

Step 2: Log on to the CSD and Update the Bank Account Holder Name

Log into your CSD account and compare the first part of the account holder name captured with the information you received from the bank. Make adjustment as needed, and click the "Save" button.

Note: If applicable, include both the title (Mr/Mrs/ Dr etc.) and initial(s) as they appear on the banking confirmation letter.  See example below as illustration:

Supplier Name is:  Mr John Jack Doe, but is registered at the bank as: MR JOHN J DOE, then the details on the CSD should be completed as follows:

Title: MR

Initials: J

First Names (s): JOHN

Last Name: DOE
 
Step 3: Submit changes to the Overview tab to send the Preferred Bank Account for Verification

Once saved successfully, go to the Overview tab and click the "Submit" button at the bottom of the page. Wait for the "Submitted Successfully" message. 

If the details at the bank have been captured incorrectly, you will have to amend your details at your respective bank and, once the updates are confirmed, do the following to resend details on the CSD for re-verification:

  1. Log in to the CSD and go to the Bank tab;
  2. Click the edit icon next to the relevant bank account and then click the Re-submit Bank Details button. Provided nothing needs to change on the CSD, the details as they are on the CSD will be sent to be re-verified against the updated details at the bank.

Note: If you have made changes on the CSD you should always go to the Overview tab and Submit the changes.

NB - Verification can take up to four (4) working days
If the information at the bank is identical to what you provided on the CSD system, and you cannot resolve the reason for the failure send an email to csd@treasury.gov.za.  Include your CSD supplier number and attach the letter from the bank.

Bank Account Verification Failed: Incorrect Name or Incorrect Supplier Name

This implies that the bank account holder name did not match the name provided by the bank.

In order to resolve the issue and resend your updated bank account details for verification, please follow the three-step process below.

 

Step 1: Confirm Bank Account Details with the Bank

Obtain a bank letter from your respective bank that contains your bank account holder name. 

Please ensure that the content of the bank letter is obtained from the respective screen at the bank – we are aware of the following applicable screens for some banks used by CSD suppliers, as below.  

BankScreen Name
ABSA CIF Screen
First National Bank

Hogans System on the CIS4

 

Standard BankBank Look-up Screen
NedbankBanking Platform under the Client Details Tab

For banks not listed above, ask the bank to confirm the bank account holder name as it is listed on their client information system (specifically the information provided to account verification services)

 

Step 2: Log on to the CSD and Update the Bank Account Holder Name

Log into your CSD account and compare the bank account holder name captured with the information you received from the bank. Make adjustment as needed and click the "Save" button.

Note: If the supplier registered as an INDIVIDUAL (either as a sub-type INDIVIDUAL or SOLE PROPRIETOR) on the CSD and has a private/ individual bank account (not a business bank account) at their bank, the supplier should capture their Title, Initials, First Name(s) and Last Name as it appears on the banking confirmation letter.  See example below as illustration:

Supplier Name is:  Mr John Jack Doe, but is registered at the bank as: MR JOHN J DOE, then the details on the CSD should be completed as follows:

Title: MR

Initials: J

First Names (s): JOHN

Last Name: DOE
 
If the SOLE PROPRIETOR has a business account at the bank, they need to only capture their trading as name – again, exactly as it has been captured at their bank (same spelling, words etc.)
 
Step 3: Submit changes to the Overview tab to Send the Preferred Bank Account for Verification

Once saved successfully, go to the Overview tab and click the "Submit" button at the bottom of the page. Wait for the "Submitted Successfully" message. 
If the details at the bank have been captured incorrectly, you will have to amend your details at your respective bank and, once the updates are confirmed, do the following to resend details on the CSD for re-verification:

  1. Log in to the CSD and go to the Bank tab;
  2. Click the edit icon next to the relevant bank account and then click the Re-submit Bank Details button. Provided nothing needs to change on the CSD, the details as they are on the CSD will be sent to be re-verified against the updated details at the bank.

Note: If you have made changes on the CSD you should always go to the Overview tab and Submit the changes.

NB - Verification can take up to four (4) working days
 
If the information at the bank is identical to what you provided on the CSD system, and you cannot resolve the reason for the failure send an email to csd@treasury.gov.za.  Include your CSD supplier number and attach the letter from the bank.

 

Bank Account Verification Failed:  No rejection reason.  Please contact bank to verify details

This implies that the bank information you captured on the CSD system was rejected by the bank with an unknown reason.  The bank did not specify a reason for rejecting this information.

In order to resolve the issue and resend your updated bank account details for verification, please follow the process below.

 

Step 1:  Confirm Bank Account Details with the Bank

Obtain a bank letter from your respective bank that contains your bank account information e.g. account holder name, account number, identifying number (i.e. identification number for individuals, company registration number or trust number etc.) linked to the account. 

Please ensure that the content of the bank letter is obtained from the respective screen at the bank – we are aware of the following applicable screens for some banks used by CSD suppliers, as below.  

BankScreen Name
ABSA CIF Screen
First National BankHogans System on the CIS4

Standard BankBank Look-up Screen
NedbankBanking Platform under the Client Details Tab

For banks not listed above, ask the bank to confirm the bank account holder name as it is listed on their client information system (specifically the information provided to account verification services)

 

Step 2:  Log onto the CSD to update the incorrect bank account details

To complete this step you would need to do the following:

  1. Log into your CSD account and compare the bank information displayed on the bank tab with the information you received from the bank. 
  2. Update the details on the screen to reflect the valid information received from the bank and click on the "Save" button.  If the account number needs to be changed, a new bank account needs to be added and the current incorrect bank account needs to be de-activated.

 

Step 3:  Submit changes on the Overview tab

Once update information is successfully saved on the bank tab, go to the Overview tab and click the "submit" button at the bottom of the page.  Wait for the "Submitted Successfully" message.

If the details at the bank have been captured incorrectly, you will have to amend your details at your respective bank and, once the updates are confirmed, do the following to resend details on the CSD for re-verification:

  1. Log in to the CSD and go to the Bank tab;
  2. Click the edit icon next to the relevant bank account and then click the Re-submit Bank Details button. Provided nothing needs to change on the CSD, the details as they are on the CSD will be sent to be re-verified against the updated details at the bank.

Note: If you have made changes on the CSD you should always go to the Overview tab and Submit the changes.

NB - Verification can take up to four (4) working days

 

If the information at the bank is identical to what you provided on the CSD system, and you cannot resolve the reason for the failure send an email to csd@treasury.gov.za.  Include your CSD supplier number and attach the letter from the bank

1
  

​There are key issues which normally cause the Directors/Members not to populate.  The supplier must contact CIPC and ensure the following on the CIPC database for all the active Directors/Members:

  1. The appointment date for the Director/Member at CIPC must be populated; and or
  2. The ID/passport number of the Director/Members at CIPC must not be captured with the date of birth and zeros e.g. 'YYMMDD0000000'.
  3. The ID/passport number at CIPC must be captured exactly as it appears on the current ID/passport document you are using.

    All of the above issues need to be corrected with CIPC.  See below on how to correct it:

    All enquiries (and follow-ups) must be logged via the CIPC website under Enquiries.  CIPC is migrating to a central online system for all enquiries.  Submit your enquiry on: http://www.cipc.co.za/index.php/enquiries/.  

CIPC correction enquiry - For your convenience, a Step-by-Step guide on how to log a ticket via the CIPC website is provided at the end of the FAQ.

  • To submit a correction request, sign in with your CIPC customer code and password. Select the 'Companies' under 'Department' and 'Corrections' under 'Category'. 
  • Indicate the enterprise name and number as well as tracking number in the subject
  • Provide a clear narrative of the enquiry and if possible support such by attachments
  • Once complete select Submit Message
  • A ticket reference number will be automatically generated by the system that must be used to follow up if required.

Please note, regarding your CIPC enquiry:

  1. The supplier needs to submit the certified ID/ Passport copies of the directors and provide the enterprise name and company registration number. 
  2. The CIPC Corrections and Data Management Department will assist with this matter.
  3. The service delivery standard for enquiries is 10 working days and you are required to view the response to the ticket on a regular basis.
  4. Once you receive a response, and you want to add additional information or comments, kindly do such on the ticket itself.
  5. If the ticket has not been responded to after 10 working days, kindly escalate by providing the relevant ticket number to investigate the status thereof.

Once CIPC confirms the information has been updated, the supplier can re-verify it on the CSD as follows:

  1. Log into the CSD
  2. Click on Supplier Details
  3. Click edit next to the supplier record
  4. Click on 'Re-Verify Supplier Detail' or 'Save' on the Supplier Identification tab
  5. All the active Director/ Member details should now populate.

If you have confirmed the above with CIPC but the issue still persists, please contact csd.treasury.gov.za.

 

Step-by-Step Guide on how to log a ticket via the CIPC website:

Kindly log the ticket via the CIPC website for the data corrections team to investigate the physical and electronic records of the CIPC and correct if necessary.

  • Click on enquiries (bottom left) on the CIPC website at www.cipc.co.za


     
  • Click on the Link ("Click Here")

     
  • Log on with your customer code and password
  • If you do not have a customer code, click on the link "Click here" in order to register a customer code

1